Policy

Shipping

1. All orders are shipped from our HQ in Shah Alam only.

2. Orders made before 12PM will be processed on the same business day. Orders made later will be processed the next business day.

3. All orders will be shipped by J&T Express.

4. DO NOT accept parcel if the packaging is damaged or opened.

5. Shipping cost will be charged depends on the weight of the item and delivery location.

 

Return

1. All item has been carefully quality checked and nicely packed. In rare cases your item contains defects, you may contact us thru email myteddyscarf@gmail.com along with photos and videos before we could assist you immediately.

2. In the event your package contains incorrect item, please pardon us and email us immediately for an exchange.